We put today’s most popular method of communication to work for you. SMS or texting is our communication foundation or our customer relations program. Why we like this plan is its affordable, simple, effective, and impressive. See the details to plan below:
This feature sends a reminder of your appointment to the customer via email or text, one hour, one day – you decide – prior to the appointment date and time.
How Did We Do! Following the completion of your appointment a “Customer Survey” by email/text will be sent to the customer inquiring how they liked the services performed. This is the most important part of the relationship-building process with the customer, this is actually where the Customer/Electrician relationship begins.
Stay In Control! These tools allow you to stay in control of appointments from start to finish but most importantly it keeps your customer involved in the process, leading to a satisfied customer and customer referrals.
We’ll Help You Manage Your Time! At the beginning of the week you will be sent your appointment calendar for the week. By employing these tools it gives you the peace of mind knowing that you are providing excelent customer service and keeping your customer involved throughout the process.
SMS/Texting Digital Marketing Package